Enterprise Services

Engage with subject matter experts for ongoing applications support and enhancements.​​
Back

GLOBAL HELP DESK

Managed Services​​​

Customers with active Platform subscriptions or maintenance & support agreements have the options of engaging Apptium Managed Services for ongoing application support and enhancements.

Apptium Managed Services provides a unique combination of subject matter experts, tools and technology to help organizations stay competitive to deliver optimal and sustainable operations to achieve business and customer outcomes.

​Apptium’s Managed Services Support Organization (MSSO) provides a tailored approach for each customer by providing:

  • Creative solutions at an optimal cost of ownership​
  • Experience in getting the best value from tech investments​
  • Talented people, proven processes, and the right technology​
  • The flexibility and ability to scale as necessary

Our flexible model gives our customers the freedom to choose the level of Services needed and in the most optimal approach possible, whether it’s a few business hours, 24x7 managed Hyper Care, or somewhere in between.

  • Access to 200+ consultants available​
  • Offer advanced application development services​
  • Support multiple time zones​
  • Have a reliable, single point of contact dedicated to your business​
  • Shared approach to managed services​
  • Integrated development teams with your IT and business organizations​
  • Strategic relationship with both solutions and cloud providers​
  • Offers a flexible service model​
  • Provide round-the-clock support