Onboarding of new plans launched by providers is manual and time taking which is effecting reseller market capitalization. Offline mode of operations has no transparency and resulted in issues where most of the resources will be utilized to keep their lights on. Client needed to strengthen its position in the SME market by providing engaging solutions to meet the ever-growing demands of its SME Customers.
Apptium developed and implemented a white label Marketplace solution to provide ecommerce, customer management, orchestration and interoperability capabilities for the delivery of the client’s B2B Marketplace. Manual Provisioning of their reseller products in Cloud, Cloud Native , SaaS and Hardware is digitized using Apptium DBP. Moving from offline to online mode, enhance customer Journey for providers under single platform. (Transparency , Operational Bottlenecks Management should be digitized). Cognitive Engine, Decision Management, Order Management / Workflow, Rapid Integration.
• Subscription based Marketplace with on-Demand Scalability.
• Ability to onboard Products Quickly into the Marketplace with Generic & Custom Integration Support.
• Cognitive processes and functions to support synchronized, prescriptive actions that mitigate risk and reveal hidden opportunity
• Superior, personalized customer experience throughout customer engagement journey
• Increased sales opportunities through lead generation and management system